Yes, offensive content is not permitted. Please ensure that your artwork complies with our content guidelines.
Absolutely! You have full control over the visual elements of your online store. Upload your own high-quality images and graphics to showcase your products in the best light.
We accept artwork files in PNG and JPEG formats.
Yes, Deign Studio allows you to preview your designs in 3D, ensuring you can see how the final product will look before you complete your creation.
The maximum file size for uploads is 25MB.
Yes, you can make basic edits to your uploaded artwork, such as resizing and repositioning.
You can design a wide range of products including t-shirts, hoodies, sweatpants, and more.
We recommend a resolution of 300 DPI for the best print quality.
The Marketplace is a curated store where customers can discover and purchase beautiful products created by fine artists and brands.
No, all orders are bespoke and made-to-order, therefore, we do not offer refunds or returns.
To purchase a product, simply browse the Marketplace, select the item you wish to buy, and follow the checkout process.
Once your order is shipped, you will receive a tracking number via email to monitor its progress.
Yes, we occasionally offer discounts and promotions. Check our homepage or subscribe to our newsletter for updates.
If you receive a damaged item, please contact our customer support team within 48 hours of delivery for assistance.
Since all orders are made-to-order, cancellations are only possible within the first 24 hours of placing the order.
We offer a diverse range of product categories suitable for men, women, and children. Our selection includes Men's Sweatpants, Unisex Sweatpants, Unisex Zip Hoodie, Men's T-Shirt, Men's Zip Hoodie, Men's Hoodie, Women's Boyfriend T-shirt, Women's Crop Hoodie, Women's Crew Sweatshirt, Men's Bowling Shirt, and Women's Wide Leg Sweatpants.
When you have finished designing your product, simply click on "Publish." Your product will automatically appear on your store front. Later, you can go to the settings to organize the display or update the product information under product details.
Your 23point5 Store is automatically created when you design a new product. You can customize it.
We utilize cutting-edge dye printing technology on cotton fabrics. This method ensures ultra-premium quality, vibrant colors, and the softest feel available for our products.
We provide comprehensive customer support to assist you with any inquiries or issues you may encounter. Our support team is available via email or through, chat our help center.
Orders typically take 3 to 4 weeks to fulfill. However, this may vary depending on order volume.
Customers can discover your store through our platform’s search function or through direct links you share. Additionally, products listed in your store may appear in the Marketplace.
Yes, you can personalize your store by adding your brand’s logo, custom banners, and other design elements to match your brand identity.
Yes, 23point5 store allows you to customize your store URL.
No, all products will be delivered with our branded packaging. However, there is a designated area on the label where you can include your logo. The packaging itself cannot be customized.
Yes, our app is compatible with most Shopify themes. You can seamlessly integrate it into your online store.
Orders typically take 3 to 4 weeks to fulfill. However, this may vary depending on order volume.
You can install the app directly from the Shopify App Store by following the installation instructions.
Sales reports can be accessed through the Shopify dashboard, providing insights into your store’s performance and sales trends.
There is no limit to the number of products you can list in your Shopify store using our app.
There are no special requirements beyond having an active Shopify store and meeting our app’s compatibility criteria.
The minimum order quantity (MOQ) is 1. This means you can order a single item without any restrictions.
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